Frequently Asked Questions

Check in is 3pm (subject to change if there is a back to back booking) and check out is 10am. Any variation to these times must be requested 48 hours prior and will be subject to the Booking Agent’s approval.

All beds are made with premium quality hire linen and we provide bath towels, hand towels, bathmats, and kitchen tea towels. Beach/pool towels are not provided. Your stay also includes free Wifi⁠, parking onsite⁠ and a starter pack of consumables such as coffee pods, hand wash, cleaning items, toilet paper and firewood (in the winter months).⁠

Our booking calendar opens 12 months in advance, so you have plenty of time to book for your upcoming visit to the South West!⁠

Yes, the cost of a standard departure clean is included within our rates. If additional cleaning is required, a fee may be charged.⁠

Yes, we have a number of properties that allow pets. To view our Pet Friendly properties click here.

No, Leavers Bookings will not be accepted in any Luxury Breaks South West property. This week is blocked out in advance for annual maintenance.

If you wish to cancel your Booking, please contact us as soon as possible on bookings@luxurybreaks-sw.com.au. 

Bookings cancelled 60 + days of arrival date will receive 100% refund of any monies paid. Bookings cancelled within 30 to 59 days of arrival date will receive a 50% refund of the total amount of the booking. Bookings cancelled within 0 to 29 days of arrival date will receive no refund.